Frequently Asked Questions

What is a Support Coordinator?

Support coordination helps you make the most out of your NDIS plan. Here's how:

  • It helps you understand and use your NDIS plan to reach your goals.

  • It connects you with NDIS providers, community resources, and government services.

  • It boosts your confidence and skills in managing your supports effectively.

A Support Coordinator partners with you to learn how to use your NDIS plan well. Together, we will connect you with a range of supports to help you manage daily tasks, stay connected, live independently, and be part of your community.

What is the NDIS?

The National Disability Insurance Sceme (NDIS) provides much needed funding to people with disabilities who qualify. This funding helps them have a better life by:

  • Spending more time with family and friends.

  • Being more independent.

  • Learning new things.

  • Finding jobs or volunteering.

  • Connecting with local services like doctors, community groups, sports clubs, and schools.

The NDIS also informs participants about the help available from each state and territory government.

How do I get a NDIS plan?

First off you must be eligible to qualify for the NDIS you must:

  • Be an Australian citizen or hold a Permanent or a Special Category visa

  • Be aged between 7 and 65

  • Have a permanent and significant disability.

If you think you are eligible for the NDIS, you can: 

  • Contact Social Futures (NDIS Orange NSW) or Mission Australia (Local Partner) and ask them to support you to connect with local disability supports or apply to the NDIS if eligible. 

  • Phone the NDIS on 1800 800 110 to be supported to apply to the NDIS.

Where are you located?

We are based in Orange and can travel up to 150 km to assist you in getting the support you need.

I’m Agency Managed can you help me?

Currently, we are not a registered NDIS provider & are in the process of being a registered provider, but we can still assist you. By changing your plan to Plan Managed or Self Managed, so we can provide you with our services.

Do you plan to get Registered as an NDIS Provider?

Yes, we are in the process of getting registered, which can take some time. Currently, we can help participants who are Plan Managed or Self Managed. Unfortunately, we cannot assist Agency Managed participants at this time. However, we can help you switch to Plan Managed or Self Managed if you wish to use our services.